Just not that into your new device? Return your item for any reason within the first 30 days of receiving it. All without having to say “it’s not you, it’s me.” Returns are suuuper easy Contact us via your Back Market account for simple return instructions. Be reunited with your cash Your original payment method will be refunded within 3 business days. 1-year warranty Defects covered for the first year If your item has a technical defect within the first year, we’ll repair or replace it on our dime. Ship it back to the seller for free We even cover the shipping costs to get your item to the seller. Wheeeee easy returns! Get a repair or replacement on us Your item will be repaired or replaced (if a repair isn’t possible) free of charge. Really.

Guaranteed by the Back Market Promise Best-in-class refurbishment All devices in our marketplace go through a rigorous, multipoint quality inspection. Trusted refurbishers We only work with the best. This means refurbishers with years of industry experience and a proven track record. You check out, we check in 1-year warranty, 30-day free returns, and customer care when you need it.